A booking is just a visit with a time on it
Which is why it belongs on the same customer record as the loyalty card, rather than in a second system you reconcile on a Sunday evening. Your own booking page, on your own link, with no commission on a client you brought in yourself.
Live in five moves
All of it sits under settings, and none of it needs anybody technical.
Get your link
Switch on online booking and your page gets its own web address, named after your business — book.pointvibe.com/your-shop. Depending on your plan, you can change the name in settings. One page for the whole business, on a link you own rather than a profile you rent.
Choose your locations
Switch online booking on per location. A shop that only takes walk-ins simply stays off the page, and each location that is on also gets its own direct link.
Set hours and staff
Opening hours per location, staff availability, blocked time, and one-off overrides for a long weekend. The page only ever offers a slot somebody can actually work.
Set the rules
How far ahead clients can book, the minimum notice you need, your cancellation window, and whether a booking confirms itself or waits for you to review it.
Preview, then share
See exactly what the client sees, then put the link in your bio, your emails and your Google listing. No developer, no embed, no rebuild of your website.
What they see, and what you get
A page that looks like your business
- Your header photo, your logo, your business name
- Your services, priced from your own catalog
- Real availability, not a form that emails you
- A confirmation, a calendar invite, then a reminder
- Cancel or reschedule themselves, inside your rules
- No account, no app, no password
The booking and the customer, together
- The appointment on your calendar, tagged by source
- The client on your customer list, permanently
- Their loyalty balance on the same record
- A waitlist that refills the slot if they cancel
- No-shows and late cancellations counted, not guessed
- Nobody taking a percentage of any of it
Four of you, four chairs, one booking
A party books together and each person still picks their own service, and their own stylist if they want one. The page only offers a time the whole party can actually be served — nobody is left holding an appointment their friend could not get.
Everyone picks their own service
The booker adds a guest, and that guest gets their own service picker — a cut for one, colour for another, and a different person doing each if that is what they want. It is one visit, not one identical appointment repeated.
Only times that fit the whole party
Before a slot is offered, every attendee is matched to a different available staff member. If the party cannot be fully seated at that time, the time is not shown. Nobody books at 2pm to find there was only ever one stylist free.
Side by side when they can be, back to back when they can't
Whether the party runs together, staggered, or partly both is worked out from who is actually free. It is the result of your rota rather than a question the customer has to answer.
The whole party books, or none of it does
The party is written in one transaction. There is no state where three of the four got in and the last one silently failed, and no half-booked group to untangle at the desk.
One person owns it
The booker gets a single summary listing everyone, itemised by person, and one link that manages the whole party. Guests are not handed a link that lets them move somebody else's appointment.
Still four customers to you
Each guest is a real appointment on the calendar with its own service, staff and time, and a real person on your customer list. A party of four is four people you can reach again, not one booking with a number beside it.
The desk, the counter, and your pocket
Three surfaces reading and writing one customer record, so a booking taken on a phone and a scan taken at the till are the same person.
PointVibe Appointments
The day in your pocket
- Today's flow, and what is still unconfirmed
- Requests to approve when bookings do not auto-confirm
- Your client list, with each client's visit history
- The staff schedule and who is on today
- A push the moment somebody books
PointVibe Merchant
The whole business, appointments included
- An appointments section with the day's schedule in full
- Tap an appointment to see and act on it without leaving the day
- Booking rules and your online booking page, configured here
- Alongside passes, rewards, customers and the till
- Runs landscape on a tablet at the desk
PointVibe Web
Settings, rules and the long view
- Where the booking page, hours, staff and rules are configured
- Reporting across locations
- No install, on whatever machine is nearest
The part that happens without you
A booking is not one moment. It is a confirmation, a calendar entry, a reminder, and sometimes a cancellation — and every one of those is somebody's job unless the software does it.
It lands in their calendar, not just their inbox
The confirmation carries a proper calendar invite, so the appointment sits in Google Calendar, Apple Calendar or Outlook next to everything else in their day. Reschedule it and the invite updates in place rather than leaving a stale entry behind.
The confirmation does two jobs
A first-time client's confirmation email carries the invitation to your loyalty card, so somebody who came for one appointment leaves as a member. A returning one sees how close she is to her next reward, on a progress bar, in the same email she opens to check the time. If the loyalty lookup fails the strip is simply dropped — the confirmation still goes.
A push the moment somebody books
The Appointments app alerts whoever needs to know as the booking lands, with a badge for what is still unread. Which alerts reach which staff member is a setting, not a fixed rule, so a busy front desk is not everybody's phone at once.
Confirmations and cancellations that read like you
Booking confirmations and cancellations go out on designed templates rather than as a bare line of text, and staff can take a digest of the day's appointments instead of one email per booking.
Reminders before the chair sits empty
Reminders are scheduled against the appointment and sent when they come due. Move the appointment and the pending reminders are replaced, so nobody gets a reminder for a time that no longer exists.
They cancel and rebook without phoning you
Clients manage their own booking from the link they were sent, inside the notice period you set. Cancel late and it is recorded as a late cancellation rather than quietly forgotten, so the pattern is visible.
A cancelled slot offers itself to somebody else
When a booking falls through the waitlist is offered the slot, so a gap in the afternoon has a chance to refill itself before anybody notices it was there.
A price you can predict, or a cut of your clients
Booking software is sold on two models, and which one you are on decides what growing costs you.
A flat fee, plus seats
How we chargeCA$29.99 a month for the business, which includes your first bookable staff member, plus CA$19.99 a month for each additional person who takes bookings.
It rises when you hire, and it is the same on your quietest month as your busiest — so you can work out next month's bill today.
A cut of your clients
The marketplace modelA percentage of what a new client spends, usually on their first visit through the marketplace.
A good run of new faces is the month the invoice climbs the most, and the client you were sent is never quite yours.
PointVibe is a flat CA$29.99 a month, including your first bookable staff member, plus CA$19.99 for each one after — and nobody takes a percentage of what your client spends, not on their first visit and not on their fiftieth.
See appointments pricingOne person, not two systems
Two systems, one person, twice
- The diary knows she books every six weeks
- The loyalty program knows she has 340 points
- Neither knows she has not been since March
- Nobody notices until the chair is empty
One record, one obvious action
- Her appointments and her points are the same profile
- She shows up as slipping away before she is gone
- One message goes to everybody in that group
- The reward she is close to is a reason to rebook
The fair questions
No. There is no commission on a booking and no percentage of what a client spends, whether they are new or have been coming for years. Appointments is billed as a subscription instead: CA$29.99 a month including your first bookable staff member, then CA$19.99 a month for each additional person who takes bookings.
No. They open the link, pick a time and confirm. The confirmation carries a calendar invite so the appointment lands in whatever calendar they already use.
Yes, from the link they were sent, inside the notice period you set. Rescheduling updates their calendar invite in place, and a late cancellation is recorded as one rather than quietly forgotten.
Yes. Your booking home lists every bookable location, and each location also has its own direct link if you want to send somebody straight there. A location that only takes walk-ins stays off the page.
That is your choice. Bookings can confirm themselves, or wait in a requests queue for someone to approve — the Appointments app shows what is still outstanding.
Yes, once you turn group booking on in your booking rules. The booker adds guests and each one picks their own service, and their own staff member if they want. Only times where every person in the party can be served are offered, and the whole party is booked at once or not at all. The booker gets one summary and one link that manages the group. You choose the ceiling, up to a party of 21.
The booking and the loyalty card are the same customer record, not two systems you reconcile. The client who books every six weeks and the one sitting on 340 points are the same person, so you can see when she stops coming.
Your booking page, on your own link
Claim your link, switch on the locations you take bookings for, and share it before you close tonight. Every client who books lands on the same record as their loyalty card, and nobody takes a percentage of what they spend.
