Loyalty Cards
Points that scale with the basket. Set what a dollar earns, pick the reward, and let the counter scan do the counting.
Loyalty PassesCustomer Engagement Platform
Turn your customer’s wallets into your next Engagement Channel
Loyalty passes for Apple Wallet and Google Wallet, and online booking for your appointments - on one customer record, with the tools to run them at scale. No app for your customers to download.
5 min
to first live pass
2 wallets
Apple + Google
Real-time
update after issue
One Platform - Every Kind of Local Business
Built for the businesses on your high street
See every industry we supportCafés & coffee shopsRestaurantsBakeriesBars & pubsRetail & boutiquesSalonsSpas & wellnessGyms & studiosYoga & pilates
Events & venuesHotelsClinics & dentalPet servicesCar washesMembership clubsBookstoresGrocersFitness studios
Why PointVibe
Most businesses are still handing out plastic loyalty cards and paper punch cards. PointVibe changes that.
Built for every type of business. Starting with the card they already carry.
In Their Pocket
Your brand, always within reach.
Your customers already carry their most important things in their digital wallets. Put your brand there too.
Create a branded pass for Apple Wallet or Google Wallet that stays current, updates automatically, and gives you a direct line to your customers, without asking them to download another app.
- No app download required
- Updates automatically in real time
- Works on iPhone and Android
How PointVibe Works?
Turn a single pass into an ongoing customer relationship.
Create. Connect. Engage. Measure. Four simple steps. One connected customer journey.
Create
Build your branded pass.- Loyalty cards
- Stamp cards
- Points & visit rewards
- Custom templates
Connect
Get it into their wallet.- QR codes
- Email & SMS links
- Website embeds
- CRM & POS integrations
Engage
Stay connected after the save.- Push notifications
- Location-based alerts
- Automatic updates
- Time-sensitive offers
Measure
See what drives results.- Pass saves
- Redemptions
- Customer engagement
- Campaign ROI
See It In Action
One dashboard, end to end
Pass Types
Loyalty today, more passes on the way
Loyalty and stamp cards are live: PointVibe builds them, manages them, and delivers them to Apple Wallet and Google Wallet automatically. Membership cards, event tickets, gift cards and coupons are coming soon.
Stamp Cards
Digital punch cards that update automatically. Customers love the progress — businesses love the repeat visits.
Stamp PassesMembership Cards
Coming soonMembership cards with a tier and an expiry date, updated in place rather than reissued.
Membership Passes
Event Tickets & Passes
Coming soonScannable tickets that can be updated after they are sent, when a time or a gate changes.
Event PassesGift Cards
Coming soonGift cards sent straight to a wallet, with the balance on the card and no plastic to reissue.
Gift Passes
Coupon Pass
Coming soonA discount on the lock screen that retires itself on the date you set.
Coupon PassesAppointments & Booking
Bookings on the same customer record
Take appointments on your own booking page, and every client lands on the same record as your loyalty program, so a finished appointment can earn points too.
Your own booking page
Your services and real availability on a link of your own, to share anywhere or show as a QR code.
Reminders that send themselves
24 hours and 1 hour before by default, by wallet notification and email, or SMS when there is no email.
A waitlist that refills the gap
When someone cancels, the freed slot is offered to the next person waiting, automatically.
No commission
A flat monthly price. PointVibe takes no cut of any booking.
How appointments work From CA$29.99/month, including your first bookable staff member.
The Ecosystem
One platform. Every touchpoint.
The dashboard where you set things up, and an app for each place the work happens: the till, the front desk and the appointment book. Loyalty and bookings share one customer record across all of them.
PointVibe Web App
Any browser, any deviceYour command centre, from any browser
Set up and run everything — your loyalty pass and its rules, members, notifications, bookings and reporting — from any browser.
- Design your loyalty pass
- Earning and reward rules
- Changes reach passes already issued
- Member management
- Push notifications
PointVibe Merchant
iPad & Android tabletThe front desk, on a tablet
A tablet for the front desk. It shows what your business uses: loyalty scanning and sign-ups, the day's appointments, or both.
- Built-in pass scanner
- Sign customers up at the counter
- Member lookup
- Appointments
- Quick-send notifications
PointVibe Scanner
iPhone & Android phonePass scanning for the counter
Staff point the camera at a customer's Apple Wallet or Google Wallet pass and the visit is recorded: points or punches added, or a reward redeemed.
- Scans Apple and Google Wallet passes
- The customer at a glance
- Earn with your own rules
- Redeem rewards
- Type in the member ID
PointVibe Appointments
iPhone & Android phoneThe day's bookings, on your phone
Manage the day's bookings, your clients and the team's schedule on the go, without opening a laptop.
- Your schedule
- Booking requests
- Reschedule, cancel, record the outcome
- Book from your phone
- Clients and their history
PointVibe Client
iOS & AndroidComing soonEvery pass and reward in one app
A customer app we're building. Until it ships, customers need nothing but the pass in their phone's wallet.
Accross the whole platform
Integrations
Connects to your stack
Plug PointVibe into the tools you already run - automation, payments, point of sale, email, and CRM. One pass platform, wired into everything else.
Also connects with Zapier, Make, Twilio & Mindbody — or anything via the PointVibe API and webhooks.
Pricing
Choose the right plan for your business
Pick the modules you need: Passes & Loyalty, Appointments & Booking, or both on one subscription. All prices in Canadian dollars, plus applicable tax. Cancel anytime from your dashboard.
Available to businesses in Canada.
Passes & Loyalty
Choose a tier
Vibe
Getting going
CA$66.66/mo
Billed CA$799.90 yearly
- Active customers - 500
- Staff logins - 3 + owner
- Pass designs - 3
- Push notifications - 1/day scheduled
- SMS - 100
- Analytics - Core
Most Popular
Vibe Plus
Growing your regulars
CA$133.33/mo
Billed CA$1,599.90 yearly
- Active customers - 1,500
- Staff logins - 15 + owner
- Pass designs - 5
- Push notifications - 3/day scheduled
- SMS - 1,000
- Analytics - Advanced
Vibe Pro
Multi-region, multi-brand
CA$249.99/mo
Billed CA$2,999.90 yearly
- Active customers - 3,000
- Staff logins - 45 + owner
- Pass designs - Unlimited
- Push notifications - 5/day scheduled
- SMS - 4,000
- Analytics - Advanced
Vibe Enterprise
Franchises, chain, custom needs
Custom
Tailored to your needs
- Active customers - Unlimited
- Staff logins - Unlimited
- Pass designs - Unlimited
- Push notifications - Unlimited scheduled
- SMS - Metered at cost
- Analytics - Advanced
Appointments & Booking
On its own or with Passes & LoyaltyYour booking page, staff calendars and reminders. Taken with Passes & Loyalty, a client's next appointment and their points balance sit on the same customer record.
- Your own booking page
- Staff availability and blocked time
- Automatic reminders
- Waitlist auto-offers
- No commission on any booking
CA$29.99/mo
Includes your first bookable staff member
+ CA$19.99/mo
For each additional staff member who takes bookings
Billed CA$359.88 yearly, plus CA$239.88 for each additional staff member. The 2 months free offer is for Passes & Loyalty.
How appointments work →Security & Trust
Enterprise-grade, by default
Your account and your customers' data, protected with the controls bigger teams expect — and PassKit / Apple & Google Wallet compliant.
Encrypted in transit & at rest Data export & deletion Role-based access
2FA — authenticator app + email
Passkeys (WebAuthn)
Recovery codes
Device & session management
Sign-in alerts
Encryption at rest
FAQ
Common questions
No. Passes are native to Apple Wallet and Google Wallet — apps that already ship on every phone. Customers add your pass with one tap from a link, QR code, email, or SMS.
Yes. You design the pass once and PointVibe delivers the right format to each customer automatically — Apple Wallet on iPhone, Google Wallet on Android.
That's the point. Points, balances, offers, fields, and even design update in real time on every issued pass — no reissuing, no action from the customer.
Any way you like: a link on your site or socials, a QR code at the counter, email or SMS campaigns, automatically on signup — or programmatically through the API.
Yes — straight to the lock screen, no app install needed. Schedule a send, target an audience, or let it trigger automatically when someone comes within range of one of your stores: up to 10 locations per pass, with quiet hours and cooldowns. Push, SMS, email, and WhatsApp all run from the same place.
Most businesses have their first pass live in about five minutes. Pick a template, drop in your colours and logo, choose your fields and barcode, and publish — with a live wallet preview as you build. No design tool, no code, and no card needed to start.
Two-factor authentication (authenticator app + email), passkeys, recovery codes, and device & session management — with sign-in alerts and encryption at rest.
Yes. Plans are monthly with no contracts — upgrades are prorated and cancellations take effect at the end of the billing period.
Get Started Today
Your customers' wallets are waiting
Build a loyalty program your customers actually keep — one pass, both wallets, live in about five minutes.
