The PointVibe ecosystem

PointVibe Merchant

iPad & Android tablet

The front desk, on a tablet

PointVibe Merchant is the tablet for your counter or reception desk. Scan passes, sign up new customers, look people up and run the day's appointments from one screen; the deeper setup, like analytics and rule editing, stays one tap away in the Web App.

What it does

Everything in Merchant

Built-in pass scanner

Open the camera and scan a customer's Apple Wallet or Google Wallet pass. Their name, member ID and balance appear with the earn and redeem rules that apply; staff pick one and the transaction is logged.

Sign customers up at the counter

A customer scans a join QR code, uses kiosk mode on the tablet, or staff fill in a short form — and the wallet pass is sent to them.

Member lookup

Find a member by name, phone or pass code. Their profile shows tier, points, visits and how long since they last came in; adjust points or reissue a lost pass from there.

Appointments

Today, tomorrow and the week ahead, a week calendar, booking requests, the waitlist, new bookings, and marking how each appointment went.

Quick-send notifications

Pick a saved message and an audience, see how many people it will reach and how it looks on a lock screen, and send.

Activity and manual entry

A feed of the day's transactions, with manual entry for anything that didn't go through the scanner.

Staff unlock with a PIN

The owner signs the tablet in and links it to a store. Staff then pick their name and enter their own 4-digit PIN, and the tablet locks itself when left idle.

Made for a tablet

Side-by-side layouts and large touch targets on iPad and Android tablets, in portrait or landscape.

Get the app

Get PointVibe Merchant

The business owner signs the tablet in with their PointVibe email and password. Staff don't need a password here: they unlock it with their own PIN.

Coming soon

Coming soon to the App Store and Google Play

PointVibe Merchant is on its way to the stores. Until then, sign in to the PointVibe web dashboard from any browser with the same account.

Meanwhile, use the web dashboard

Short link for your team: pointvibe.com/apps/merchant