PointVibe Web App
Any browser, any device
Your command centre, from any browser
The Web App is where you build and run everything — create passes, configure programmes, manage members, run campaigns, and analyse performance. Accessible from any browser, on any device.
Everything in Web App
Build any pass type
Design with your logo, colours, and content; configure earning rules, event details, membership logic, or stamp thresholds. Every change goes live across all issued passes instantly.
Member & audience management
A full CRM view of every pass holder — tier, platform, balance, visit history, lifetime spend, last active. Search and filter any segment, then act on individuals or groups.
Push notifications
Send targeted messages to all members or a specific tier — offers, events, new rewards. Scheduled or instant, delivered to the lock screen.
Location-based notifications
Set a geo-fence around any location. When a pass holder comes within range, they receive an automatic notification. No manual sending, no missed moments.
Analytics & retention
Installs, active members, redemptions, average visits, week-by-week retention, reward effectiveness, and smart suggestions for who to re-engage. Data that tells you what to do next.
Multi-store & franchise management
Unlimited locations, organised into franchise groups. Each store has its own staff, transactions, and reporting; head office sees everything, stores see their own.
Staff management
Invite staff, set roles and permissions, and scope access to specific stores. Revoke instantly. Every action is logged against the staff member who took it.
Transaction history
Every earn, redeem, adjustment, grant, and expiry logged with full detail — type, source, amount, staff, store, and timestamp. Fully filterable and exportable.
Manual entry
Issue or deduct points, validate a pass, or log a visit by hand for any member — with reason notes and a full audit trail.
Exports & privacy controls
Export member data on demand. Members can request their own data or delete their account. GDPR-ready from day one.
Billing & plan management
Manage your subscription, update payment details, download invoices, and change your plan — all without leaving the platform.
Three more products, one platform
PointVibe Merchant
The complete Web App experience on a tablet, with a built-in pass scanner. Everything your front-of-house team needs on one screen.
Learn morePointVibe Scanner
A focused, fast app for staff who just need to scan — on any iOS or Android device, using the camera. No specialist hardware.
Learn morePointVibe Client
The app your customers download to register, connect their passes, track points and rewards, and receive your messages.
Learn more