The PointVibe ecosystem

PointVibe Web App

Any browser, any device

Your command centre, from any browser

The Web App is where you build and run everything — create passes, configure programmes, manage members, run campaigns, and analyse performance. Accessible from any browser, on any device.

What it does

Everything in Web App

Build any pass type

Design with your logo, colours, and content; configure earning rules, event details, membership logic, or stamp thresholds. Every change goes live across all issued passes instantly.

Member & audience management

A full CRM view of every pass holder — tier, platform, balance, visit history, lifetime spend, last active. Search and filter any segment, then act on individuals or groups.

Push notifications

Send targeted messages to all members or a specific tier — offers, events, new rewards. Scheduled or instant, delivered to the lock screen.

Location-based notifications

Set a geo-fence around any location. When a pass holder comes within range, they receive an automatic notification. No manual sending, no missed moments.

Analytics & retention

Installs, active members, redemptions, average visits, week-by-week retention, reward effectiveness, and smart suggestions for who to re-engage. Data that tells you what to do next.

Multi-store & franchise management

Unlimited locations, organised into franchise groups. Each store has its own staff, transactions, and reporting; head office sees everything, stores see their own.

Staff management

Invite staff, set roles and permissions, and scope access to specific stores. Revoke instantly. Every action is logged against the staff member who took it.

Transaction history

Every earn, redeem, adjustment, grant, and expiry logged with full detail — type, source, amount, staff, store, and timestamp. Fully filterable and exportable.

Manual entry

Issue or deduct points, validate a pass, or log a visit by hand for any member — with reason notes and a full audit trail.

Exports & privacy controls

Export member data on demand. Members can request their own data or delete their account. GDPR-ready from day one.

Billing & plan management

Manage your subscription, update payment details, download invoices, and change your plan — all without leaving the platform.