Catch the drop-off before the cancellation
Members do not quit in a dramatic moment. They miss a week, then three, then the direct debit becomes the only thing still happening. A pass that counts every visit, and a list of who has stopped turning up, catches them before the cancellation email.
Pick your industry and the platform changes shape
PointVibe is not one dashboard with everything switched on. You choose your trade when you sign up, and it only shows you what your kind of business actually uses.
What you get on day one
- A loyalty pass that counts visits towards a free session
- One-to-one appointments, with trainer availability
- Win-back messages for members who go quiet
- Block a lapsed member instantly
Membership cards and group class booking are on the way.Coming soon
What you never have to look at
- Table reservations
- Menu QR codes
Built for other trades. You will not be asked to configure any of it, and it will not clutter your nav.
What it looks like on an ordinary day
The early session. Members scan on the way in, and the visit counts towards their next free session.
A client books her next PT session from your booking page. It lands on the same record as her loyalty pass.
A member hits twelve visits. The free session is on the card in their pocket. Nothing is reissued and nothing gets posted.
Nine members have stopped turning up. They are in a group you can message in a click, before the direct debit becomes the argument.
Four things worth watching
Not a dashboard of forty charts. These are the ones that change what you do next week.
Questions from your trade
Not yet. Group classes are on the way. Today the booking page takes one-to-one appointments, such as personal training, respecting each trainer's availability and blocked time, on a page at your own link.
Not yet; membership cards are coming soon. Today members carry a loyalty pass, which counts visits or earns points, and you can block it the moment a membership lapses.
Yes. A visit rule on the loyalty pass works like a punch card, counting every scan towards a free session: twelve visits, the thirteenth free.
They appear in the slipping away and gone quiet groups before they cancel, which is the point. You can message that group directly rather than finding out when the payment stops.
Your customers' wallets are waiting
Build a loyalty program your customers actually keep — one pass, both wallets, live in about five minutes.
