Membership that renews itself
Members do not quit in a dramatic moment. They miss a week, then three, then the direct debit becomes the only thing still happening. A card that shows their tier and their expiry, and a reminder that goes out on its own, catches them before the cancellation email.
Pick your industry and the platform changes shape
PointVibe is not one dashboard with everything switched on. You choose your trade when you sign up, and it only shows you what your kind of business actually uses.
What you get on day one
- Membership cards with tier and expiry on the front
- Class booking, with staff availability
- Renewal reminders that send themselves
- A class pass that counts attendance
- Block a lapsed member instantly
What you never have to look at
- Table reservations
- Menu QR codes
Built for other trades. You will not be asked to configure any of it, and it will not clutter your nav.
What it looks like on an ordinary day
The early class. Members scan on the way in. It is a check-in, so nothing is calculated and nobody queues.
You move somebody up a tier. The card in their pocket changes to match. Nothing is reissued and nothing gets posted.
Renewals due in two weeks get their reminder automatically, with the expiry date already on their card.
Nine members are one class from lapsing. They are in a group you can message in a click, before the direct debit becomes the argument.
Four things worth watching
Not a dashboard of forty charts. These are the ones that change what you do next week.
Questions from your trade
Yes. Class booking uses the same calendar as appointments, respecting instructor availability and blocked time, and members book from a page on your own link.
The expiry date sits on the membership card itself, and you set a reminder to go out a chosen number of days before it. If a membership is not renewed you can block the card, which takes effect immediately.
Yes. A class pass works like a stamp card, counting attendance towards a free session, and it can sit alongside a membership card on the same customer record.
They appear in the slipping away and gone quiet groups before they cancel, which is the point. You can message that group directly rather than finding out when the payment stops.
Your customers' wallets are waiting
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