Plans and pricing

Choose a Plan

Pricing

Choose the right plan for your business

Pick the modules you need: Passes & Loyalty, Appointments & Booking, or both on one subscription. All prices in Canadian dollars, plus applicable tax. Cancel anytime from your dashboard.

Available to businesses in Canada.

Not sure which plan you need?

Tell us a little about your business and we'll suggest one, with the monthly cost.

Passes & Loyalty

Choose a tier

Vibe

Getting going

CA$66.66/mo
Billed CA$799.90 yearly
Get Started
  • Active customers - 500
  • Staff logins - 3 + owner
  • Pass designs - 3
  • Push notifications - 1/day scheduled
  • SMS - 100
  • Analytics - Core
Most Popular

Vibe Plus

Growing your regulars

CA$133.33/mo
Billed CA$1,599.90 yearly
Get Started
  • Active customers - 1,500
  • Staff logins - 15 + owner
  • Pass designs - 5
  • Push notifications - 3/day scheduled
  • SMS - 1,000
  • Analytics - Advanced

Vibe Pro

Multi-region, multi-brand

CA$249.99/mo
Billed CA$2,999.90 yearly
Get Started
  • Active customers - 3,000
  • Staff logins - 45 + owner
  • Pass designs - Unlimited
  • Push notifications - 5/day scheduled
  • SMS - 4,000
  • Analytics - Advanced

Vibe Enterprise

Franchises, chain, custom needs

Custom
Tailored to your needs
Contact Sales
  • Active customers - Unlimited
  • Staff logins - Unlimited
  • Pass designs - Unlimited
  • Push notifications - Unlimited scheduled
  • SMS - Metered at cost
  • Analytics - Advanced

Appointments & Booking

On its own or with Passes & Loyalty

Your booking page, staff calendars and reminders. Taken with Passes & Loyalty, a client's next appointment and their points balance sit on the same customer record.

  • Your own booking page
  • Staff availability and blocked time
  • Automatic reminders
  • Waitlist auto-offers
  • No commission on any booking
CA$29.99/mo

Includes your first bookable staff member

+ CA$19.99/mo

For each additional staff member who takes bookings

Billed CA$359.88 yearly, plus CA$239.88 for each additional staff member. The 2 months free offer is for Passes & Loyalty.

How appointments work →
Features

Compare features across plans

Feature
Business limits
Best for
Locations
Franchise structure
Active customers
Staff logins (plus the owner)
Pass designs
Reward rules
Customer engagement
Wallet push (pass updates)
Scheduled push campaigns
Email sends
SMS campaigns
Extra SMS
Referral rewards
Branded QR codes
Analytics
New vs returning
Revenue & visits
Pass lifecycle
Location comparison
Date ranges
Data export
Data exports / year
Days between exports
Account exports / month
Integrations
POS integration
API access
Webhooks
Support & branding
Priority support
Vibe
Getting started
Unlimited
—
500
03
03
05
Unlimited
1/day
2,000
100
$0.04 ea
—
—
—
—
—
—
This week / month
12
30
1
—
—
—
—
Vibe Plus
Growing
Unlimited
—
1,500
15
05
15
Unlimited
3/day
20,000
1,000
$0.04 ea
—
—
—
+ 3 & 6 months
Unlimited
7
2
—
—
—
Vibe Pro
Franchise Business
Unlimited
Included
3,000
45
Unlimited
50
Unlimited
5/day
60,000
4,000
$0.04 ea
—
+ year & custom
Unlimited
3
4
Vibe Enterprise
Multi-brand
Unlimited
Included
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Metered
$0.04 ea
+ year & custom
Unlimited
3
4
Included on every plan
Wallet
Apple & Google Wallet, the custom pass designer, live pass updates, QR & barcode scanning, and the PointVibe Scanner app.
Analytics
customer health and segments, points economy, peak hours, visit frequency, retention funnel, enrolment sources, and CSV export.
Also
geofencing and nearby alerts, CRM integration, email support, and dedicated onboarding.

Good to know

— points or stamps, in Apple Wallet and Google Wallet. Coupons and gift cards are coming next. The limit is how many designs you run at once, not which plan you are on.

One customer can hold every design you issue, and it still counts as one. Platforms that meter installed passes charge you again for the same person.

groups your locations, gives each group its own manager with scoped access, and reports on each group separately. Your location limit is what caps the total.

put your logo in the middle of every QR you hand out — the counter poster, the story sticker, the share link. A code with a mark on it reads as a real business; a plain one reads as an anonymous link, and people are rightly wary of those now.

Every plan gets customer health, segments, points economy, peak hours, visit frequency and retention. Plus adds new vs returning and 3–6 month ranges. Pro adds revenue, pass lifecycle and full-year or custom ranges. Enterprise adds location comparison across your whole group.

Appointments & Booking sits on the same subscription as Passes & Loyalty and can be cancelled on its own — a monthly base that includes your first bookable staff member, then a price for each additional person who takes bookings (see Appointments & Booking above). Your industry decides whether it is offered at all: a bakery is never shown a calendar it will not use.

Staff logins are for your team; the owner's login never counts against them. Anyone who scans a pass, takes a booking or looks up a customer needs their own login — that is how every action is attributed to a person, and how the fraud controls work.

Apple and Google don't charge to update a pass, so neither do we — balances, offers and fields change as often as you like. Scheduled campaigns are capped per plan. Email and SMS allowances reset monthly.

Get Started Today

Your customers' wallets are waiting

Build a loyalty program your customers actually keep — one pass, both wallets, live in about five minutes.

The PointVibe merchant dashboard