Legal

SMS Text Messaging Consent

PointVibe (PointVibe Inc) sends transactional text messages to customers of businesses that use PointVibe. This page shows exactly how those customers opt in.

Where consent is collected

Appointment booking — book.pointvibe.com/<business>, on the “Your details” step.
Loyalty program join — join.pointvibe.com, on the join form.

The customer enters a mobile number and may check the SMS consent box. The box is unchecked by default and optional: the booking or membership goes through either way, and we send no text messages to a customer who leaves it unchecked. SMS consent is its own checkbox — it is never combined with agreeing to our Terms or with any marketing consent.

The consent checkbox, as shown

Booking form · optional

Text me about my appointments and account (confirmations, reminders, verification codes). Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Privacy Policy · Terms

Loyalty join form · optional

Text me about my membership and account (pass recovery codes, verification codes and account notifications). Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Privacy Policy · Terms

Program details

Sender: PointVibe (PointVibe Inc).
Messages: transactional only — booking confirmations, appointment reminders, one-time verification codes, loyalty pass recovery codes, waitlist offers, account notifications and staff invitations. No marketing or promotional messages.
Frequency: varies based on your bookings and account activity. Message and data rates may apply.
Opt out: reply STOP to any message. Help: reply HELP or email contact@pointvibe.com.
Privacy: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Full program terms are in section 15 of our Terms of Service; see also our Privacy Policy.